24-Hour Home Care in Cherry Hill
When a family calls asking for 24-hour care, the first thing I ask is, "Why do you think you need 24-hour care?" The answer tells us a lot. Some families need someone awake and on their feet all night. Many others are better off with a live-in caregiver, and it costs a lot less. We'll help you figure out which one fits on that first call.
Our Cherry Hill office has served Camden and Burlington County families since 2007. Call us at (856) 857-6120.
What 24-hour care is
24-hour care means a caregiver is awake and working in the home at every hour, including overnight. Nobody can work 24 hours straight, so the day is covered in two or three shifts. That means more than one caregiver during the week. We keep that group as small as we can, so the person sees the same few faces.
Every one of our caregivers is a Certified Home Health Aide (CHHA). New Jersey requires at least 76 hours of training for that certification, and our caregivers go through our own training on top of it.
Medicare does not pay for this. Medicare's own site lists "24-hour-a-day care at your home" among the things it doesn't cover (Medicare.gov).
When 24-hour care is the right call
Up and unsafe at night
Six in 10 people living with dementia will wander at least once, and many do it again and again (Alzheimer's Association). When someone gets up at 2 a.m. and heads for the door, a caregiver who is asleep can't help. Our company follows the Positive Pathways approach to dementia care, and we are certified in it.
The end of life
Hospice sends a nurse and covers the medical side. It usually does not put a caregiver in the house around the clock. A caregiver does the hard, physical work so the family can sit with their mother or father and just be with them. Many families use a live-in during hospice instead of shifts, which costs less. More on our end-of-life care page.
The first nights home from the hospital
Right after surgery or a hospital stay at Jefferson Cherry Hill or Virtua Voorhees, the nights can be the hardest part. Round-the-clock help for a short stretch can get the person through it. See our post-hospital care page.
The family caregiver is running out
Studies of people caring for a parent or spouse with dementia have found they lose 2.4 to 3.5 hours of sleep a week (review, 2025). One of our caregivers worked nights for a man with Parkinson's. His daughter had been staying over every night, and his wife was sleeping in a recliner. With a caregiver there overnight, paid for by his long-term care insurance, the daughter could go home and his wife could sleep upstairs in her own bed again.
Before you book 24-hour care, ask about a live-in
A live-in, plus help at night
Many families who call for 24-hour care turn out to be a better fit for a live-in. A live-in is one caregiver who stays in the home, takes breaks (off duty) during the day, and sleeps at night. It costs much less than paying for three shifts.
If the person is up a lot at night, a live-in can still work. We add an hourly caregiver overnight while the live-in sleeps. Even with that extra caregiver, it costs less than three shifts of 24-hour care.
Read more on our live-in care page, or compare them side by side in our guide to live-in vs 24-hour care.
Overnight shifts on their own
Sometimes the days are fine and it's the nights that fall apart. Many families book overnight shifts on their own. It gives the family member who has been up every night a chance to sleep, and it keeps the person safe after dark. It's a form of respite care, and sometimes it's all you need.
The team behind the caregivers
Our nursing director, Carol Feliciano, RN, visits the home before care starts and writes the Plan of Care the caregivers follow. A nurse checks in at least every 30 days and writes a new plan every 60 days.
With 24-hour care, covering every shift matters. We employ our caregivers, so if one calls out sick at 2 a.m., finding coverage is our job, not yours. CC Creecy, our Client Care Coordinator, handles the schedule and is your one call when something needs to change.
It starts with one phone call to Kyra, who handles our intake. She'll send you a preliminary care plan from that first call, so you can see what care would look like. There is no long-term contract.
Paying for 24-hour care
24-hour care costs more than a live-in, because you are paying for every hour of every day. Call us and we'll give you a cost based on your situation.
Most families pay privately or use long-term care insurance. We file the long-term care paperwork for you and bill the insurer directly when a policy covers it. Many wartime veterans and surviving spouses qualify for the VA Aid and Attendance benefit, and we are an official VA provider. We are a private-pay agency and don't work through Medicaid or state waiver programs.
Common questions about 24-hour home care
Is 24-hour care the same as live-in care?
No. 24-hour care uses shifts, so a caregiver is awake at every hour. A live-in is one caregiver who stays in the home and sleeps at night. A live-in costs much less, and we can add an overnight caregiver if nights are hard.
Does Medicare pay for 24-hour home care?
No. Medicare does not cover 24-hour-a-day care at home. Families usually pay privately or use long-term care insurance or VA Aid and Attendance.
How many different caregivers will we have?
Usually two or three, depending on the shifts. We keep the group small and consistent so the person knows who is coming.
What if a caregiver calls out sick?
We cover the shift. We employ our caregivers, so a call-out is our problem to solve, not yours.
Can we start with just overnights?
Yes. Many families do. Overnight shifts give a worn-out family member a chance to sleep, and they keep the person safe at night.
Do you provide 24-hour care outside Cherry Hill?
Yes. We cover Camden and Burlington County towns, including Haddonfield, Haddon Township, Collingswood, Moorestown, Marlton, Mount Laurel, Voorhees and Cinnaminson.
If you're not sure what you need, that's normal. Most families aren't when they first call. Call us at (856) 857-6120. We have these conversations all day long, and there's no obligation.
