Frequently Asked Questions about Senior Care in Altamonte Springs, FL and Surrounding Areas
Learn more about our Comfort Keepers of Altamonte Springs, FL senior care options.
What is home care and how does it differ from home healthcare?
In its truest sense, home care refers to any type of care (medical or non-medical) provided to the client in their home. In recent years, however, terminology has shifted slightly. While home care can be used to describe both medical and non-medical care, typically "home care" refers to non-medical care such as companionship/homemaking services and personal care services, while " home healthcare" refers to the provision of skilled nursing care and other care such as speech, physical, or occupational therapy.
What services does Comfort Keepers® provide?
Comfort Keepers provides companionship services such as meal preparation, laundry, light housekeeping, grocery shopping/errands, incidental transportation, medication reminders, grooming, live-in service, and respite care. We also provide personal care services such as bathing, grooming, and hygiene; mobility assistance; transferring and positioning; toileting and incontinence; and feeding/special diet assistance. Some offices provide Dementia/AlzAlzheimer'sre and in-home safety technology solutions. Services vary by state and office.
How are Comfort Keepers® selected?
Each caregiver, special people we call Comfort Keepers, is an employee who is carefully screened and trained before caring for a client. Each must undergo a rigorous process, including national and local criminal background checks, DMV checks, and personal and professional reference checks. All Comfort Keepers are bonded, insured, and covered by Workers' Compensation insurance for our clients' peace of mind. We strive to hire the very best caregivers to become Comfort Keepers, because we only hire people we would want caring for a member of our own family.
How much does in-home care cost?
Each Comfort Keepers office is independently owned and operated. We encourage you to contact your local office directly for a complete list of available products and services, as well as rates for your area.
Are services available 24 hours, 7 days a week?
Yes. Services are available for as little as a few hours per visit, up to 24 hours, 7 days a week, 365 days a year.
Do you provide services to those in nursing homes or assisted living communities?
Yes. Comfort Keepers can provide companionship or personal care to residents at assisted living communities and nursing homes who may desire additional attention or personalized care.
Is there a written plan of care for each client? Is it modified, and if so, how often?
The local Comfort Keepers office develops an individualized and completely confidential Plan of Care for each client. The purpose is to document the type of care services needed and when the client would like to initiate care. Once the client, family members, and local office agree on the Plan of Care, office staff will use that information to recommend the Comfort Keeper who will deliver the service, establish the schedule, and agree on monitoring and communication.
Plans of Care are reviewed with the client and family at least every six months, but may be more frequent based on state regulations. This review ensures the client is receiving the appropriate level of care and is satisfied with the Comfort Keeper providing the care.
Will I have the same Comfort Keeper all the time? How will I meet my Comfort Keeper?
During the initial conversation and the in-home visit, the Client Care Coordinator will document the services required and the client's preferences for a Comfort Keeper match. Then, the Client Care Coordinator selects the best caregiver fit for the client and will arrange an introduction between the client, Comfort Keeper, and Coordinator to introduce each member of this new team. During that meeting, all involved parties review the Plan of Care to ensure everyone agrees on and understands the services to be provided.
What if my Comfort Keeper is sick or on vacation?
Each Comfort Keepers office employs a team of caregivers so that your care service will not be interrupted if someone gets sick or goes on vacation. If your Comfort Keeper is unavailable, the Client Care Coordinator will arrange another caregiver and contact you before the change. The Client Care Coordinator will also introduce the interim caregiver and review your Plan of Care with them before service. Our goal is to ensure that services are provided as expected. Your safety and security are a top priority.
What are ADLs and IADLs?
Activities of Daily Living (ADLs) include the basic tasks essential for day-to-day functioning, such as bathing, dressing, grooming, eating, mobility, and toileting. Many seniors who need help with these activities are largely independent but may need help with one or two ADLs. In some cases, intermittent help from a family member or friend may be all that is needed. However, in many cases, particularly when family or friends are unavailable and scheduling these activities is critical, informal care arrangements may not be adequate.
Instrumental Activities of Daily Living (IADLs) are activities that are less basic than traditional ADLs. Nevertheless, IADLs are important for enhancing a client’s quality of life. IADLs include activities such as shopping, paying bills, cleaning, doing laundry, and meal preparation. Many seniors require assistance with IADLs rather than ADLs. Some seniors want someone to escort them while shopping and help them avoid situations that could cause a fall. Other seniors may welcome assistance with their bill paying and medical appointments. Comfort Keepers offers an array of companionship and homemaking services to assist our clients with the IADLs.
Please contact the Comfort Keepers location nearest you or your loved one for more information.
Call us today at (407) 904-6850 to learn how Comfort Keepers can help your loved one live safely and comfortably at home.
